Team Up Business Central with Microsoft Teams for Training and Collaboration

Skydiving team work

Microsoft Teams is a business communication platform that provides workspace chat and videoconferencing, file storage, and application integration. Throughout the COVID-19 pandemic, Teams saw a meteoric rise in popularity as literally millions of meetings moved to virtual environments.

The Rise of Microsoft Teams

In March of 2020, the daily active usage of Teams was 44 million. A month later, in April of 2020, Teams averaged 75 million users a day. One year later, in April of 2021, Teams averaged 145 million users a day. And on a single day, Teams logged 4.1 billion meeting minutes! Those statistics validate my claim that Teams has seen a meteoric rise in popularity.

However, it wasn't just the pandemic that caused the increased usage of Teams. It was also the features and functionality offered by Microsoft Teams as compared with similar platforms. For example, the fact that Teams is available in 45 languages. Or, as another example, the fact that with the touch of a button, Teams users can Instantly go from group chat to video conference. What's more, Teams of two or 10,000 (!) can meet in one place from anywhere in the world.

Connecting Microsoft Teams with Microsoft Dynamics 365 Business Central

So, while Microsoft Teams is a platform that lets you connect with others, collaborate seamlessly, and simplify work, that's just the beginning. Microsoft Dynamics 365 Business Central provides an app that connects Microsoft Teams to your business data in Business Central which allows you to quickly share details across team members, look up contacts, and respond faster to inquiries.

The app is available on the Teams marketplace, and you can use it with the Teams desktop, mobile app, or web. No matter where you are in Teams, you can look up details about customers, vendors, and other Business Central contacts. This feature not only lets you view general information about contacts but also gives access to interaction history, related documents, and more.

You can also share contact details in a conversation. From there, participants have access to even more details about the contact as well. Just copy a link to any Business Central record and paste it into a Teams conversation to share with your coworkers. The app will then expand the link into a compact, interactive card that displays information about the record.

Once in the conversation, you and coworkers can view more details about the record, edit data, and take action, all without leaving Teams.

The Business Value of Integrating Teams and Microsoft Dynamics 365 Business Central

You will have the ability to make decisions faster as a team by bringing business data into Microsoft Teams. Whether you're in conversation with coworkers, preparing cross-department financial budgets, or bringing roles together for an important project, the Business Central app for Teams streamlines conversations and allows you to act on your Business Central data without leaving Microsoft Teams.

Beyond Collaboration, There's Teams for Training

All of the existing built-in Teams features can effectively conduct interactive individual or classroom-style training, with virtual whiteboards and shared documents on shared screens. Teams is a great all-in-one hub for remote training at all levels.

In Conclusion

The Business Central app for Teams extends the value of your Business Central ERP software. It is designed t