Initial Discussions With A NAV Partner

In our experience, most customers want to make informed decisions about a new ERP system, not have one sold to them.

A good NAV partner is therefore one that is willing to take the time to answer all your questions:

To fulfill your business goals, we need to ask a few questions of our own, such as:

  • Who are you as a company, i.e. your products, services, and types of customers?

  • What makes you successful (or is hindering your success)?

  • What type of work are you contemplating and why?

  • What are the key processes involved in that work?

  • When does the work need to be completed?

  • Are you willing to devote the necessary time and resources to the project?

  • Are your key decision makers and participants present and committed to the project?

  • Is there a good synergy between our teams?

  • Do we have the necessary expertise and resources to successfully complete the work?

…and many, many more.

The Key to Success is a True Partnership

The goal of this sometimes exhaustive exchange of information is mutual understanding, which in turn leads to a true partnership between the NAV partner and the client – a critical ingredient to success.