Initial Discussions With A NAV Partner

In our experience, most customers want to make informed decisions about a new ERP system, not have one sold to them.

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A good NAV partner is therefore one that is willing to take the time to answer all your questions:

To fulfill your business goals, we need to ask a few questions of our own, such as:

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• Who are you as a company, i.e. your products, services, and types of customers?

• What makes you successful (or is hindering your success)?

• What type of work are you contemplating and why?

• What are the key processes involved in that work?

• When does the work need to be completed?

• Are you willing to devote the necessary time and resources to the project?

• Are your key decision makers and participants present and committed to the project?

• Is there a good synergy between our teams?

• Do we have the necessary expertise and resources to successfully complete the work?

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…and many, many more.

The Key to Success is a True Partnership

The goal of this sometimes exhaustive exchange of information is mutual understanding, which in turn leads to a true partnership between the NAV partner and the client – a critical ingredient to success.