Why do ERP Projects Fail?
Rescue and Revitalization Projects
Lack of User Engagement

Your users are performing their jobs, but they could be contributing more.

We can help you to develop a critical eye to understand what needs to be done to get your users engaged.

Lack of Understanding by the Implementation Team

There is a lot to learn when implementing your system and when the team is stretched, details are missed. The key users may not have been included in the discussions, so their detailed understanding of the organization and its stakeholders' needs did not become part of the implementation plan.

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We can help you to build an inclusive and consultative implementation plan. 

Unclear Project Goals and Missed Expectations 

Every system implementation should include clearly identified (and ranked) objectives. Often times a project starts out with one or two key objectives, then morphs over time to include this requirement, plus another and so on. If this is left unchecked, then the project’s scope expands along with the timeline, budget and risks.

We can help you regain clarity and focus your project to meet your key objectives.

Poor User Adoption

A new system involves a lot of change for the organization and the users that support it. This change is often underestimated or left to the users to figure out. This results in distracted users that are not focused on your project's goals.

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We can help you to understand where the issues are and how to engage your users.

Training was not Part of Ongoing System

Often there is no or little training offered. Training may have been de-prioritized due to timing issues. For example, the project is running late and we need to go live on the originally agreed to date.

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We can help to get your users trained, and develop an ongoing program that makes sense for your team.

Inadequate Project Resources

Your system implementation is viewed as just another project and its strategic importance is understated. Team members may not be provided with the necessary time to complete their tasks and have to re-prioritize their work due to limited availability. 

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We can help you determine what resources and effort is required internally to complete the project.

How can we help?
  • Dynamics 365 Business Central/NAV Rescues
  • Dynamics 365 Business Central/NAV Revitalization 
  • Premium Support

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